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Healthcare Portal

How MedConnect Streamlined Patient Care and Reduced Administrative Time by 40%

Duration

16 weeks

Investment

$14,500

Dr. Jennifer Williams

"The patient portal Gizseo built for us has revolutionized how we deliver care. Our staff spends 40% less time on administrative tasks, patients love being able to schedule appointments and view results online, and we've seen a significant improvement in patient satisfaction scores. The platform is secure, intuitive, and exactly what we needed."

Dr. Jennifer Williams

Medical Director, MedConnect

MedConnect website mockup

The Challenge

MedConnect was drowning in administrative overhead. Phone calls for appointment scheduling, paper-based records, and manual prescription refills consumed valuable staff time that could be spent on patient care. They needed a HIPAA-compliant patient portal to modernize their practice.

Staff overwhelmed with scheduling calls

No online access to medical records

Manual prescription refill process

Patient frustration with wait times

Paper-based forms and check-in

No telemedicine capabilities

Our Solution

We developed a comprehensive, HIPAA-compliant patient portal that empowers patients to manage their own healthcare while reducing the administrative burden on staff.

Online appointment scheduling with provider selection

Secure patient portal for medical records

Digital prescription refill requests

Telemedicine video consultation

Online bill payment

Secure messaging with care team

Digital intake forms

Automated appointment reminders

Technologies Used

Next.js
Node.js
PostgreSQL
AWS
HIPAA Compliance
Twilio

The Results

The patient portal transformed MedConnect's operations, improving efficiency for staff and satisfaction for patients.

-40%
Admin Time Saved
Staff efficiency gain
+85%
Patient Satisfaction
Improved NPS score
+62%
Appointment Efficiency
More appointments per day
92%
Portal Adoption
Patient usage rate
-38%
No-Show Rate
Reduced missed appointments
-55%
Phone Calls
Reduction in admin calls

Project Timeline

1

Discovery & Compliance

3 weeks

2

Design & Prototyping

4 weeks

3

Development

7 weeks

4

Security Testing & Launch

2 weeks

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